About: http://data.yelp.com/Review/id/V1dWsa9dcI1meqUhOYeLew

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About: http://data.yelp.com/Review/id/V1dWsa9dcI1meqUhOYeLew Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2011-06-27 00:00:00 (xsd:dateTime)
itemReviewed	America's Mart
http://www.openvoc.eu/poi#funnyReviews	1 (xsd:int)
rev:rating	3 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	2 (xsd:int)
rev:text	I went here today to get a car wash. I live nearby but have never really tried this place...but with it being so hot, I decided not to go too far so I can go back home to my nice air conditioned house. When I pulled up to the car wash, I was greeted by a friendly staff who explained all the different types of full service packages. I decided to go with the Platinum for $13.99 which includes exterior and interior wash (since I haven't washed my car since last December...Yuck!). When the wash was finished I pulled up to the covered parking space where 2-3 staff worked on finishing up my car. Yeah, I said it 2-3 people on a 2004 Corolla...LOL! Now to the not so good review: While I waited for my car, another staff approached me about getting a chip on my windshield fixed for free as long as I have insurance. I said, "sure" as all I pretty much heard was "free". After he finished the repair, he asked me to follow him into the gas station so that he can fill out some paperwork. He made a call to someone who he told me just had to ask me a couple questions to verify the insurance. Well, because this car only has liability insurance...it was NOT free! The phone call lasted for about 15 minutes and I was charged $30 for the repair. After I told the gentleman, "you know you should have done this prior to doing the work", all he could say was, "I'm sorry, it's usually never a problem"...and started to panic. - To "Clear Quality Auto Glass" - A Piece of advice on good customer service: You should NEVER charge anyone for YOUR mistake. Needless to say, I did pay for it as I kinda felt bad for the chump but he may need more training. If I wasn't in a good mood, I would have probably raised hell.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Anne

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