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  • I consider myself a regular at Fair Trade because I live in the attached apartment complex and I wish I could justify rating them more than 3 stars. Although I much prefer Fair Trade over Lola (just down the street), they need to just get it together here!! They are understaffed every single time I go in. Sometimes I feel horrible for the employees because they are taking orders, making drinks, cooking, cleaning and who knows what else. If i order anything besides regular coffee, it takes about 10 min to get my drink. If I order food (even just a plain toasted bagel with cream cheese) it takes no less than 15 min. I wish this was not the case because I would love to stop in here for a latte before work! This is a place I only go when i have a little extra time on the weekends. They recently gave themselves an internal face lift which looks amazing! New couches, chairs, art. I also love how they always have fresh flowers around the shop. An employee told me that the owner gets the flowers and arranges them herself- awesome personal touch! The crowd in here is the best. Down to earth!! which is a breathe of fresh air when compared to other shops around (Lola, Songbird, Lux). I will continue to frequent Fair Trade but please hire more employees so your current wonderful employees are not in over their heads and you can provide better customer service.
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