Chris came out and was very straightforward with us and made sure that things were fixed. We has issues with the shower, the sink and clothes washing unit. He was very professional in fixing the problems. He recruited another member of his team which was also professional and they were able to fix the washer situation in a timely manner. My family and I went through to test and use those things previously mentioned and everything seemed fine. But unbeknownst further issues with our pipes, we had a situation of water backing up on the washer after a 24 hour wait for the take and things to set. I called Chris out again to let him know about the news and he was able to slide me in to snake the pipes and found that we didn't have the problem anymore. Would this be a situation where I'd get him again. Yes, absolutely. The situation is that he knows his job and understands his specialty. Thank you again Chris and your team.