Pros: good cafe, fab styles. Friendly staff anticipates your needs. You feel like you're in a REAL upscale place in the Men's department. Men's wear was professional; we bought a snazzy "mad men" hat.
EXCEPT:
Cons: DO NOT go to this place's ladies' shoe department when they are having a sale. It's akin to vultures in some sort of mosh pit. Caw! Caaaaw!
Shoes, boots, paper bits strewn about like people don't know how to pick up their messes. Women grabbing shoes as if they will never again have the opportunity; all the while yakking on their phones. The poor staff: I felt sorry for them, having to fit the cougar feet into the $1500 leather stilettos with the zebra print, zippers and metal spikes on the heels. The shoe department was a mess!
They recently remodeled the whole store; it isn't as impressive as it used to be. It looks cheaper. It was set up like a Macy's. The piano is gone. That was very pleasant, seeing a fine musician play some live music as you walked by the escalators.
I don't know what they're doing to this place, but I wish they'd stop already.