Emailed the day of for an appointment and was given multiple time slots to choose from ( thank god, the pain was dreadful) The office was extremely clean and all the staff were warm and welcoming to say the least. Dr.Sobhi was wonderful and let me know what procedure i needed and what she was going to do every step of the way to ensure i was in the loop and not so nervous.Since I don't have insurance she was kind enough to give me a discount and send me on my way, overall a great experience and i will definitely be recommending this place to anyone that needs dental work done!