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  • We were staying at the Hyatt Regency and came here two days in a row since it is at the bottom of the hotel. The first night we just got desserts and it took us about 10 minutes to even be greeted when we walked in. I got the chocolate mousse brûlée and thought it was really good, but the service was just okay. The next day we came back to try the actually food. The menu was extremely limited during the day so I tried ordering the breakfast flatbread without scallions. The waitress plainly told me there could be no alterations to the food. I asked if it was all pre-made and just heated up and she said no it's made fresh but I couldn't change anything. If the food was really made fresh I don't understand why they couldn't do something simple like not add scallions. We ended up leaving and going somewhere else since everything I wanted had at least one thing on it I didn't like. Refusing to make alterations with fresh food is extremely poor customer service, especially when your restaurant is empty. Won't be back!
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