I bought a coupon for 2 hours of cleaning by two people. Got an email the day before. Showed up within the 1 hour window. Got to work quickly and did a better than average job. My wife had knee replacement surgery and, frankly, I was not keeping up with some of the housekeeping. These two ladies came in, took my prioritized list and got to work.I was quite pleased with their work and wouldn't hesitate to call on them again. Of course, I'm sure they have lots of different people working for them so, YMMV. Keep your expectations realistic.