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  • Completely unacceptable care. I very obviously had strep throat. We called ahead to verify that they could do a strep test, and they said they could. When we got there about five minutes later, the physician's assistant said they couldn't do it. "We don't do strep tests," he said. Really? Then why did you say you did five minutes prior? When I told the medical assistant that I had a steady fever for 24 hours over 100 degrees, peaking at 105, she rolled her eyes, and was like, "so?" Um, okay. Also, when I never got to see an actual doctor, just a physician's assistant. When he first came into the exam room, he said, "I'm looking for Marlissa." I said that wasn't my name, he bumbled around for a bit and then came back a few minutes later. I should mention that Marlissa is the name of one of my prescriptions. This guy DIDN'T KNOW HOW TO READ A MEDICAL CHART. Another thing- when he was doing my exam, he put the ear probe into my both of my ears and then pulled it out and tried to put it INTO MY NOSE without changing the hygienic cover. I am seriously doubting that this guy was an actual physicians assistant or that he even has any training in healthcare. YOU DON'T STICK THINGS IN MULTIPLE BODILY ORIFICES WITHOUT CHANGING THE STERILE GUARD. When I resisted, he got nasty and said, "What? It's all part of the same system." When telling me what kind of over the counter meds to take, he kept mentioning things I could take for my cough. I directly told him no less that five times that a cough was not part of my symptoms. If you want to see an actual physician, do not go to this location. I got the very real impression that the office assistants, "PA," and other staff are not interested in actually seeing patients.
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