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| - Any store that allows you to buy their merchandise, wear it a few times and return if you aren't happy, is seriously awesome in my book!! I decided to switch up my work outs and incorporate running (which I hadn't done since HS soccer). So once I realized the shoes I was wearing were awful and causing me sever shin splints, I decided to pop in here on my way home one day.
As soon as I was helped the nice guy, I want to say Scott but am not 100% sure, took one look at the way my right foot was turning in and started grabbing boxes upon boxes of sneakers. I tried a few out on the treadmill and thought I found a great pair. I paid and left. I didn't get the gait analysis but that was fine by me, I was just happy to have a proper fitting shoe.
I tested them out 2 days later and had to stop very soon after because my feet were in so much pain. It felt like they were being clamped in a vice!! So I went back the next day and there was someone else who helped me but the same nice guy was there as well. I had some old Asics on so they helped find me some shoes that were similar. I soon found a pair that felt great and luckily has worked out since. However, when I made the exchange with the old shoes the guy told me don't worry about the 7 day return period, where them as much as you need to on the treadmill to make sure you like them and if not bring them back and we will do this again! I mean that is some great customer service.
So far so good with my new Brooks, and I even have a bit of store credit to use from the difference in price. Oh they also take a real interest in what kind of running you are doing, how you recover, any scheduled races, and encourage you to come in and ask for advice if you need it . That is what makes this a great store!
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