I went to Sprouts for the first time a few weeks ago to purchase Fenugreek capsules. Since I had never been there I of course had to ask for help from one of their personnel. I say "excuse me ma'am" to the first person I saw and she just gives me this dead stare. No "hello", no "hi can I help you", nothing. I proceed to ask her for what I need, she takes me there then scurries off to finish her work. I thought it was a little rude, but was in a rush to get where I was going so I just grabbed my pills and went on to browse the rest of the store.
Once it's time to check out the cashier barely looks at nor acknowledges me, she just rang me up and sent me on my way. I'm a black woman and I wouldn't have minded too much if she hadn't greeted the older white male that was behind me with a hearty "hello" and "did you find everything ok". Sprouts really needs to teach their employees to treat ALL of their customers equally. I'll be missing out on some nice products but I refuse to give my money to an establishment with such poor customer service.