Yesterday we stopped at Blue 32 Sports Grill after attending a movie. My husband and I found the food to be tasty and waitstaff service to very good however when he found a hair in his sandwich and spoke to the waitress and followed by a stop by the table from the manager our impression of the restaurant went downhill FAST. The manager stopped and asked if everything was ok, we asked if she was asking about the hair. She said they do wear hats in the kitchen, like she had on. Offered a new sandwich after 3/4 of the sandwich was eaten and that was it. I would have expected a more sincere caring for finding hair in the sandwich. Will not be going there again due to the manager experience. Wait person was very nice and extremely caring. More food was not an appropriate solution.