This is the second time Ive used Safelite. I am thrilled with customer service. The windshield was replaced and looks very good. The tech was very polite and professional. While replacing the windshield he dropped something on my hood and the clear-coat is gone in a two inch radius. I called Safelite and I heard a very sincere apology and an immediate effort to fix the problem. No questions, no hassles. Safelite is paying to have the hood of my truck fixed and providing me with a rental car while the work on my truck is being done. KUDOS to you Safelite. Thank you!! Thank you!!