"what do you want" was the first thing the lady said through the drive thu speaker, and its always like that. then you get to the drive thru and its a nicer gentleman, i dont know who the female is but she should be fired if she hates her job that much i believe its the heavier set lady because she stood and threw a fit when i pulled up to the window one morning, i love dunkin bad service wont keep me from my coffee but god lady LEAVE YOUR JOB THEN!?