by far the worst customer service i have ever experienced. I work in retail and have never been treated that poorly before. My boyfriend and I went in to exchange our gowns for smaller sizes and the man and woman working made it clear that no matter what we thought, we would look ridiculous if we went down a size. They made us feel stupid and definitely not welcome. I simply asked to try on a smaller gown and the lady said " do whatever you want, its your gown not mine" as I began to try it on. They were both extremely rude and do not deserve customer service jobs. We left making no progress and did not exchange our gowns. If it wasn't for my school making us order from there, I never would have in the first place or even gone back. WORST SERVICE EVER.