One word....AMAZING!! from the moment that I walked in the door I was greeted with the biggest smile by a lady there. She was helping other customers but informed me that she would be right with me. I ordered the caramel craze for my husband and the raspberry cake with graham cracker crumbs for myself. Both were SO yummy!! It can get busy with just one person taking orders and making them but trust me, it's worth the wait! We can't wait to try all flavors and with customer service as great as theirs, we will definitely be returning for more!!