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| - I chose this restaurant because a friend of mine and held a birthday dinner here 2 years ago and I liked their pizza. I invited a couple of friends for my own birthday dinner this year.
At first I thought I would call to make sure if they had any tables available just to know if we had to wait or not. As restaurants almost always do, they asked if I could hold, so I said yes. After 5 whole minutes of staying on hold I got pretty irritated so I hung up and called again. Same guy answered and put me on hold again, and after 2min he picked up. Luckily, he said there was space available.
When I entered the restaurant, I wasn't even greeted by the hostess, no smile, no warm hello, no "how many are in your party", nothing. Just an emotionless look. I had to ask her if she had a table and she directed us to it.
After everyone was seated, we ordered. The food was amazing. I ordered an 18in with veggies; huge portions and friends loved it. The Greek Salad was delicious. The La Famiglia Quattro was very good. I was never given any bread and olive oil, I remember specifically having it at my friends party. I came there to eat well, talk, laugh, have a good time, and spend money. I was gonna go all out for my birthday dinner. So I was quite upset when after about 20 min of eating, our server handed me the check right away, without asking if I was ready for it. Not once did she ask if the food tasted well, if we needed refills, or if she could get us anything else. After bringing the bill the first time, I handed it back and asked if I could order a small cheese to go. She brought it back along with the bill. I then sent it back and asked if we could order dessert, since she never bothered to ask. Finally we were all set, and I paid. Plain cheesecake was awesome, however a little small. We stayed a bit afterward just to settle down and let the food digest.
One thing I never understood is why I was put on hold for 5 minutes when throughout the whole night, there were maybe 4 tables filled, and there were 2-3 staff members just sitting down talking. They were not busy at all, and there was always someone available to pick up my call and answer a quick question. Secondly, I have never felt so rushed at a restaurant before. I don't know if our waitress thought we weren't serious about dining here and just came for a side salad or whatever. It disgraceful. I highly suggest training some of your servers, including ours, a Miss J.K. I felt very unwelcomed. I tried to be as nice as possible there, but I thought I would let others know what to expect. Not planning on returning here.
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