While I don't mill about in Dillard's (I am a Belk girl), when Clinique has their free-gift-with-purchase bonus time at Dillard's, I stop in to refill on stuff to make meh purty and smell good and get a free bag of items to try (there are few things in this world that ruin my day quite like spending $50 on a moisturizer that either breaks me out or feels like grease). On a Sunday at 1:00 pm (but the day before Labor Day), there weren't very many people milling about, but it was kind of early.
Getting straight to the Clinique counter (on the second floor), I was greeted by a very friendly young woman who quickly located the night moisturizer that I wanted and asked me what color group of gift I wanted. She was very friendly and informative (I didn't catch her name, unfortunately, I was still terrified from my 485 construction traffic trip). I was $50 poorer and on my way in no time.
While strolling back through the men's department to the parking lot, I noticed a jaunty plaid Ralph Lauren golf cap that was on clearance that I decided my dad needed to have. I don't think the young lady that checked me out had enough coffee yet (she seemed less than thrilled that I interrupted her conversation with a coworker), but whatevs - she was polite enough and I was on my way.
Dillard's seems a little dated and like it could use a facelift and some new lighting. I don't think they have done anything with this store since it opened 20+ years ago. That is not to say the merchandise isn't up-to-date, it is... the store just seems a little wearier than the Belk (which was recently remodeled) or the brighter Macy's.