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  • Liars. I waited for 45 minutes with my son last night at the store at Tatum and Shea, to be told that they were out of stock on the $99 Razr cell phone. They called this store at Frank Lloyd Wright and Scottsdale Rd - manager Travis - to hold the phone for us. First thing when this store opened at 10 am we were there - my excited little son by my side. I verified that the phone was $99. "Oh yes." Then they started ringing us up. The phone was $199, not $99. They wouldn't honor the $99 - it had "gone off special" a "couple of weeks ago." Travis the "manager" did NOTHING but jeer at me. They told me I could use my phone's $50 upgrade credit toward the phone. I continued to ring out - they then charged me ANOTHER THIRTY DOLLARS for upgrading!!!!!!!!!!!!!!!! "Their new policy." I would have WALKED OUT except I didn't want to disappoint my son, since this was a gift he had been waiting all summer for. VERIZON ABSOLUTELY SUCKS and so do their non-union employees! No wonder their profits are so high - they are liars and rip off artists.
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