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  • I ordered food on Tuesday the 21st. Only to arrive with my food not ready at the time I had requested I stood there for a while and hope that somebody would help me I was greeted but never assisted. I decided to stand in line where I was asked what can I get? I simply told him that I was picking up and he said to stand over at the pick up area. Where I had been standing for 10 minutes already. The manager proceeded to tell me that he never received my food order, while all along it was sitting on the other end of the table. Just not being made. The manager had told me that it was not the call center that it was their fault that evening. Today on the 24th I decided to try again in hopes that maybe the service would be better. I decided to call it in because the first time I made it I had done an online order well I proceeded to place my order. Explain to the woman my situation Tuesday was really discouraging and how it there was a mistake on my order today I would no longer be a patron of your establishment because this is the third time it's happened. I work for a salon so I order bigger orders so online ordering is the only way I can do it without being stressed out in line in the store. I placed my order and the woman on the other end gave me a total when I came and picked up my order, I live in Arizona and this week is been over 120 I told the woman at the call center to make them triple check my food before I left. Taking her word for it I decided to just pay for my food grab the bags and go. One of the meals I had ordered was not on there I returned back to my salon short one meal so one of my stylist was very upset that she did not receive her food. The manager has said that he would be happy to comp one of my meals, however with all of the mistakes that I've had with every time that I've gone to your establishment. I don't feel comfortable that that is even suffice. When every single time we come there are orders have been over $40 and someone's order is always missing or has mistakes.
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