I used a groupon on Valentines day for $79.00 for cut, special conditioning treatment and full highlights.I saw Karly. I gave her a picture of exactly the color I wanted and the cut. She bleached my highlights in and rubbed in the color I wanted for the highlights. I'm not sure maybe she didn't leave it in long enough but I didn't end up with the red highlights I wanted, just blonde highlights. Just so I am clear I left the salon with red tinted highlights, waited two days to wash with aveda shampoo and conditioned...and had blonde highlights two days after. I have never had this happen at any other aveda salon and I have been to many here in Vegas for the same service. I never received any special conditioning treatment. Believe me if I could post the picture of what I wanted and what I got you would think twice about venturing to this salon....even with a groupon! I have always loved the aveda salon in the green valley district and will just stick with what I know from now on.