Parts of the massage were excellent and some could use improvement. Water in pail could be hot instead of warm out of the tap. It would be great if the massage therapist understood English so when I gave him feedback he could adjust. He did ask "OK?" often but when I told him I was stiff so to take the stretching easy, he just stopped and moved on. For a massage with your clothes on and for $20 this is a good value. There is no sign just what you see on the window so be sure to have the address. Handy location close to The Orleans.