On a in overcast day here in Phoenix Arizona I walked in for a walk in appointment and was greeted by friendly young lady who referred me to an unfriendly old man. The old man told me that he refused to touch up a tattoo of mine based on the location, however ironically he had tattoos in the same location. I suppose he found somebody really dumb to do his. Anyway unfriendly environment, very much like a reality tattoo show on bravo. Instead go down the street to golden rule where the service is great and the coffee is just three blocks away.