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| - I visit Phoenix fairly often. We decided to check out this place at the recommendation of a friend on a Friday night at around 6pm. First thing we noticed was the whole walking directly into a storefront thing. Okay cool, but no one around to guide newbies. It looked like an event was being set up next to the store section. Great music drew us into a fairly open and empty room with amps and great 80's music. We did not see anywhere to order apps or drinks, so we walked to the outside, where it seemed the majority of the patrons were. One member of our party went to the circular bar in the center to get 3 drinks. It took over 20 minutes for him to return. Another member of our party went to the food ordering stand thing. Again, over 20 minutes for bacon mac muffins and cheese dip. Our first 3 drinks came to over $40 without food added on. I went to get another round for our group, spent another 20+ minutes being ignored by the bartender, until finally he turned to me and asked if I was with the wedding party. I had no idea there was a wedding party. No signage, nobody giving out that information. I replied no, and was told that there was another bar inside of the building that would give me better service - all after sitting for 20+ minutes, watching him drop his juice squeezer on the floor and pick it up without washing it, and being pretty disappointed by how other people's orders were being taken before mine when I had been standing there much longer. My party had gotten their appetizers while I was gone waiting for this guy. I had a cold muffin and a few scoops of cold cheese dip, then, with one muffin left in the basket, an employee picked up the basket - sticking his thumb in the muffin - and asked if we were finished as he did not even wait for a response and turned away with it. You can bet I won't be going here again. Too bad the music was good.
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