They don't honor refill discounts here. Apparently it's at the manager's discretion. Let me explain why this irritates me so. Throughout the day, I'm in all different parts of Las Vegas. One of Starbucks' great competitive differentiators for me is that they are everywhere and I can get my iced tea refills throughout the day with a refill discount. (I usually grab a breakfast sandwich too.) This keeps me a brand loyal customer. I can only deduct that this manager is desperate to increase revenue in any way that can be had. I politely walked out without completing my order. I will take this location off of my route.