Disclaimer: first time to the salon and it was packed.
Service was slow and greeters were disorganized. I was told the wait would be 10 minutes, and it was 15 in the front and then another 25 with my feet in water. I selected a nail color that another associate took and then promptly lost while I was waiting, and I had to settle for a similar color without the sparklies I was hoping for.
The place can service lots of people at one time, but the space as a result is a little cramped. Not certain if the door opening let in the desert heat today, but it was easily 80+ degrees in the salon... Which isn't great when your feet are in a hot bath. I was offered water - not many places offer that - but it was after my nails were done.
Overall quality of the job was fine, but I've been to salons with better service.