I just completed a claim for major surgery for my Great Dane - a very expensive venture! The process with Embrace couldn't have been easier! I was able to do everything online and received updates as they processed my claim. I received my check in very short order and the amount was exactly what I expected. I love the clarity of Embrace's policy, the deductible reductions for wellness, and timeliness of their claims processing. I've been a customer for 4 years and have recommended this company to anyone who will listen!