I came in one day as a walk-in at 630p. The guy at the front (David) said he couldn't get me in for a haircut because the stylist was leaving, but he comped me a brow wax just because. I thought that was totally cool. He also gave me a coup for a free cut with color purchase. I came back a few days later and got it done. Now, Danielle was a great stylist. The prices are not so great. A bit steep...no wonder they give the cut for free. Also, the place could have used a cleaning. It was dirty in the corners and had foil hair wrappers on the floor.
My sister-in-law has a terrible horror story about this place but I don't know exactly what happened. Something about the gel manicure being sticky..anyhow, nothing stood out to me. Just average.