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| - Dr Amy and the staff at Okun Dentistry are absolutely wonderful!! I got their information from Yelp and decided to call for an appointment. So far I've had a cleaning and cavities filled. Both appointments were actually great exeperiences, and yes I realize I'm writing about a dentist! First off, everyone is super friendly and always trying to make you comfortable. I was offered music or sitcoms during my cleaning, I unfortunately turned them down out of being speechless! The cleaning went well, they thoroughly explained to me how to brush and the problem areas that I needed to reach better. I ended up back a few weeks later for some cavity fillings, yet another surprisingly pleasant experience. I ended up needing a root canal in a molar I barely use due to having no tooth opposite it. Dr. Amy gave me options to either do the root canal, or pull the tooth. She made it clear she is not a fan of pulling teeth, but in my financial situation she would understand if I pulled it and support my decision. I needed a root canal on a tooth I use 100% so I took the option to pull it, and she most definitely followed through with her promise to support me.
After mine went so well I took my 4 year old daughter for the first time! They spoke to her like she was grown, which I loved. Baby talk doesn't fly in my house! They asked her questions and also showed her how to brush. They really respected her as a patient even though she is only 4! During her cleaning, they had put on cartoons for her. They brought out a huge stack of movies to allow my daughter to pick one. The entire time she was being worked on, she made no noises, arguments, or even movements! I could tell she was uncomfortable, but between the cartoons and Dr Amy's caring and comforting hands and words, she was extremely relaxed. And of course she loved the goody bag at the end of the appointment! (Of course no candy goodies, it is the dentist!)
On top of the amazing treatment, the receptionist is also a huge help! She talked to me about my pending insurance charges, the future charges, and what I should do so I don't get stuck with an out of pocket bill. She helped me add my benefits up to see what I could do within my allowance from my insurance. The last dentist I saw never did this and I ended up with a $700 bill for going over my benefits. I spent time on the phone at Okun and figured it out with her so that I do not end up surprised with a bill I can't afford to pay.
Breaking it down, it's the dentist. It is never any fun. But Okun Dentistry gets 5 stars (would give more if I could). They are aware that it usually isn't pleasant and at every turn they are going out of their way to make you as comfortable as possible! By far the best dentist I have ever had, hands down, from every angle! My husband starts going next week...
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