I had a pretty good experience here. I did go right when they opened on a Sunday (Super Bowl Sunday actually). The lady that greeted me was so sweet. She saw that I was cold, so she put a towel over my shoulders and closed the front door and gave me a bottle of water.
I did have to wait for the gal that does the acrylics to arrive and was told it would only be 5 minutes. She showed up about 15 minutes later, but it was ok, I wasn't in a big hurry. Gave me a chance to check my FB for a few minutes.
I wish I would have asked the gal who did my nails what her name was. She was so sweet and very easy to talk to. She did a fantastic job. I didn't feel rushed even though people kept arriving and it started getting busy.
I will definitely go back but by the sounds of all the other bad reviews I read for them, I'll make sure I don't go during the busy times.