UPDATE: In response to my negative review, Amir (better known as the bald jerk off) took it upon himself to demonstrate exactly what a business should NEVER do, which is make the customer experience even worse. Take a look at the private message he decided to send me last night and you will see just how much this company cares about making sure you have a positive customer experience...
"First off I put a rush on your sandwich to get it out asap, I was pissed off that we didn't get your order. (It doesn't happen to often) I even told my sandwich maker when you left I think you were pissed off. Second none of the employees knew you had an online order so what do you want from us to bow down to you? We serve over 200 people a day we don't have time to sit there and apologize to you were very busy. So overall we are sorry that you had a unpleasant experience and we will use this as a learning experience. And last thing I'd love for you to call me a bald jerk off to my face because I'd personally fuck you up."
smh. If I were the owner of this company I would be embarrassed that someone like Amir worked for me. Amir if your reading this, try to remember that your time would be better spent by taking a minute to apologize and show empathy to your customers, instead of threatening them over Yelp.
My original review:
"Ordered from this place online 20 minutes before showing up to pick it up. When i arrived not only was it not done, they didnt even have my order at all. Didnt print it out. And to make it worse, the bald jerk off who runs the counter didnt apologize or show any empathy whatsoever. None of the employees did. This place has TERRIBLE customer service. Never again."