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| - I'm disappointed that I have to give Hanmoto a bad review because the food is genuinely good. This would've been a 4 star review if I was going on the food alone. However, the service diminished my dining experience to the point that I feel compelled to comment.
I came with 3 other friends and they started off with the hamachi tartare and Dino wings. I ordered the hamachi as well but for some reason, mine arrived almost instantly while my 3 companions were left waiting for their dishes for the next 5 minutes or so. Whatever, not a big deal. I would totally be willing to overlook this small detail if the service hadn't gone downhill from there.
Twice servers brought food to our table that we hadn't ordered, which is maybe understandable in such a busy place, but their closing note to us, after we had spent 100+ and paid our bill, left a sour taste in our mouths. Not 2 minutes after we paid our bill, our server came by and informed us that "you guys are finished (we were not, one of my friends was still finishing her drink) and there's a people outside, so do you think you could leave soon?" I've never experienced any server tell me that in a restaurant before and it came across as awkward and rude. My suggestion is that since hanmoto is clearly so busy, maybe have some kind of seating time limit but at least inform customers about it first.
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