| rev:text
| - First of all, made a reservation on Mother's Day to secure table. Get there, overbooked, understaffed, 5 people crammed into a table of 4 by the food running area. Strike 1. The server was also the bartender responsible for drinks for the entire restaurant. Strike 2. Comes by with waters, gets drink orders, disappears for a 20 minutes. Returns, gets food order, doesn't write it down. Disappears. Over an hour later, the food begins to come out. The appetizer that we put in did not. I alert the server, she acknowledges, then walks the opposite direction away from the kitchen and begins making drinks again at the bar. Strike 3,4, does it matter anymore? Food finished coming out, I alert the runner that we did not get our appetizer of fries. He acknowledges then goes back. Food is almost finished at this point (which by the way was under-seasoned, soggy, oily, and far from enjoyable). Since the server has not returned, I go up to the bar to get her attention. I hand her my credit card and informed her that the appetizer never came out at all, let alone before the main course, and that she will be taking it off the bill before swiping the card and returning to the table with a check to fill out.
Without going into further detail about an extremely poor experience from start to finish, I would just like to make a few final remarks. The first is that I'm willing to give a restaurant the benefit of the doubt on a busy day like Mother's Day. The problem with that in this situation is that the restaurant, was not overbooked. There were tables in every section open, 3 hosts, 3 food runners, etc. For the volume that they presently had, the restaurant was appropriately staffed, and should not have had the kind of serving situation that was experienced. Second, if a server is overstretched I am willing to give them the benefit of the doubt. However, in this case, the server made it very clear that she did not intend to check up on the table, or follow up on the concern about not receiving some of the order. She made no effort to indicate that the table she was given mattered as her priority was clearly on the bar. Third, if a restaurant has decent food, poor or mediocre service can sometimes be overlooked. I have been to Bar Cento 3 times. The first time was pretty good, I had the pizza, no problems, worth a return. Second time, brought relatives from out of the town, and the food was laughable. It was very clear that quality and portion were both being sacrificed. So I was willing to give them one more chance.
My final concensus with Bar Cento is this: the one decent meal I have had there out of three was the fluke. Their baseline is mediocre food, mediocre service, and mediocre standards for everything. Also, their attempt to appear eco-friendly and hip by using recycled straws is a joke considering none of their food is organic, non-gmo, or any effort towards a healthy life style. The menu uses fancy terms to appeal to that demographic but does not back any of their product with substance. Bar Cento, Market Garden, and Nano continue to just fail in every aspect: food, service, lifestyle, and beer.
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