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  • We decided to come here for my nephews 9th birthday we got seated right away which was amazing cause we had a party of 9! So we went up to the chocolate room and sat down and waited and waited and waited for our waiter to finally come when he came he seemed so annoyed with us and we had a few questions about the menu because obviously we had never been their before he answered us so short and then left to get our water which took another 30 min then left and came back to take our order! We had a few questions about getting a candle and singing happy birthday and he was really really rude and seemed like he didn't even want to be at our table so we didn't end up doing anything extra which was a major bummer to our nephew cause that's the whole reason we went their! We wouldn't have left a tip at all if it wasn't for the tip included with a larger party because he never was at our table it was all these other waiters who were way nicer than him! We are so sad we had such a horriable time because we had high hopes! UPDATE******* I was messaged very quickly by the business and the man was very very nice he asked to call and talk to me and let him know more about our experience! Great customer service from him!
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