Worst service I have ever seen in a fast food restaurant . It looked like they had enough employees but most were walking around looking confused. I ordered an 11 piece chicken, no sides, no drinks. They had plenty of chicken in the pans to process my order. It would appear they take each order as it comes, so if they are waiting on sides it backs up orders they could fill promptly. It took 36 minutes to process my order. I don't blame the workers, it looks like a management problem. They also were telling people that they ran out of lids for the sides, really ! I won't be back.