The store is fine. Average. What's annoying and this applies to all Best Buy stores is that when an item is at a lower price online you have to bring it to their attention and ask for the on line price. If Best Buy wants to present itself as on integrated store and use the combined online/offline presence as a differentiator (say, between it and Amazon) it needs to really integrate itself on both platforms and not have different pricing in each. As a customer I would feel taken advantage of if I bought something at the store and later discovered it was less expensive online.