I'm giving this place three stars because I like that they support fair-trade, often organic producers. They also support fundraising initiatives and promote local artists. The atmosphere is casual and laid back. For all these reasons I like the place. However, the soy and almond milk coffee beverages lack foam and there doesn't seem to be much difference between lattes and cappuccinos. Furthermore food service is quite slow. While I like the menu for what it is (quick, mostly healthy, and simple foods) it would be nice to see it change. I don't think it's changed much over the past five years.