The employees of Best Buy are super shady. Purchased over 2000 laptop out of state. Purchased additional ram to be installed by best buy and their geek squad. I stopped by to pick up and they want to charge another $30 for the install. I can't believe how dishonest this company is. The geek squad manager implied she didn't care what the salesman from another store told me. I guess they are all independent! Customer service is extremely lacking. I knew I should have went to Fry's Electronics!