Kathy and Craig along with their incredible staff have built a business that cares about their customers and the "family" members brought in their for services. The store is super clean and products are plentiful. If they don't have something, they will get it for you. They are knowledgeable, friendly and super helpful. The entire staff is also willing to lend a hand and advice if you are unsure on a product or service. They reward loyal customers more than any other business I know of. Asking in the door for over 7 years now, I feel like family every time! I highly recommend them if you have animals.