I have a CTS that I purchased there in 2011. Rich is my service advisor and has always treated me like I was his favorite customer. I had my 60,000 mile check up yesterday and again everyone treated so nice. Even the sweet lady behind the counter came out to open the door for me because I use a walker. But what really made me happy was who ever washed my car did an extra special job. Thank you all for taking care of my car. Barbara