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| - Let's just begin with; I LOVE second hand shops, they are my favorite. I have gone to just about every feasible option in Madison (always looking for suggestions, though, if you have any secret gems you know about!). Platos, while decent, leaves much to be desired. With the exception of only one time, the quality of service I receive is consistently low, ie: waiting around for someone to get a dressing-room open, no offered assistance, they yell for each other from across the store, etc. Having worked in retail, I can usually just sum it up to one bad day, or being extremely busy, but I do expect a certain level of professionalism and at least a feigned kindness. That being said; there is a lot to go through at Platos, and if you dig enough, you'll probably find something you like and the prices can range from Yay! Cheap! to.. ."Are you kidding me? $35.00 for used jeans? Yeah. No thanks." I tend to go searching for dresses, as that selection is usually moderately priced and the styles vary.
The other spectrum of Plato's is that they "buy your gently used clothing" and persuade you to "sell your style". Here's the problem; their "standards" are so absolutely ridiculous (example: last time I went in I had a laundry basket-size box of clothes. Name brands like Hollister, Abercrombie, American Eagle, Express, BCBG, Calvin Klein, White House Black Market, just to name a few. They "regretted to inform me that [they] had to pass on everything today due to normal wear, and outdatedness". I did not realize that Abercrombie hoodies, and Express jeans could really be 'outdated' but... alas). If this was a one time occurrence, I may blow it of, but this is every. single. time. I. sell. something. If they DO want to buy anything, they offer you an almost insulting price (example; never worn teal Converse sneakers that I ordered in a size too small - $5.00. I came in with a friend so she could sell something a couple weeks later - they were priced at $40.00.).
Not impressed. If you're looking for quality second hand or affordable items, I encourage you to check out ReThreads (State Street or West Side), Salvation Army (Sun Prairie), Goodwill (Sun Prairie or State Street), Ragstock (not second hand but their basement is filled with bargains), or UpShift (Johnson St. - you'll love this; bring in a bag of clothes, pay $10, fill the same bag up with new clothes. It's easy and brilliant!).
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