This review is for service provided last year.
When I have my car repaired (an old Toyota) I like to wait several months to see if the repair holds up.
Mike and Lou have repaired my car a couple of times now and each time they:
* provided excellent communication
* informed me about additional repairs that were recommended and did not push or pressure for those repairs
* began work only after confirming the price and work to be done
* performed the repairs that I requested with integrity
* charged what they said that they would charge for the repair
There really hasn't been a down-side to working with Mike and Lou for the last two repairs. Their price for the repairs both times came in higher than some shops who quoted the work, and lower than others.
Thanks to Mike and Lou, my car is still running with cold AC at 250,000 miles.