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  • tried to use my 20% off yelp check in coupon on a 2 medium ice cream order but got rung up for the larger sizes instead. I asked the cashier how much I saved after the yelp coupon was applied and his response was "$1" which made zero sense based on my total payment. when i was asked if i wanted my receipt i answered yes but the cashier took my payment and walked away... i was the only customer in their store and there were at least 5 employees aimlessly walking around so i am not sure why the service i experienced was as terrible as it was. it took me 3 attempts to finally be served begrudgingly by someone who fluttered out from the back area. i haven't been to a cold stone in over 3 years and after my unpleasant experience for mediocre, over priced ice cream, ran by 16 year olds who don't know how to communicate properly i will not be back.
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