I would never ever purchase or lease a car in this place again. The incompetence and lack of caring is unbelievable. I am sitting here for 2 hours and a half, my car is ready for 30 minutes now but I am still waiting for them to finish the paperwork. This appointment should have also never happened but 2 months ago when I purchased my car and they kept it for 2 days to prepare it they forgot to install the alarm I paid $500 for!