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| - Got a trim on Christmas Eve. Called upfront around 10 AM and was connected immediately.
Daniel was very detailed and worked with my hair with great patience (I have very thick hair). I asked if I could keep the current length and thin out, and after the shampoo, cut (trim) and drying, she patiently worked on thinning out my hair.
I thought all the questions she asked me were precise (where I wanted to part my hair, if I wanted to keep the length of my bang which was longer than the rest, etc.) and I'm happy with the outcome.
This is my second haircut in the US... My first experience at a "high-end" salon was not good so I wasn't expecting to be satisfied, but such a pleasant surprise!
Also, the conversation throughout was warm and pleasant. I'm the one who likes to watch the process instead of talking, plus the language difficulty as being a foreigner, doubles up making me more silent, but I enjoyed the conversation.
Unfortunately, I'm not too happy with the shampoo (no capes or towels put on to avoid getting wet) therefore the 4 stars. (Maybe this is something I will be facing anywhere and everywhere.)
The artworks on the wall are giving a nice unique taste.
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