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  • I would give ZERO stars if I could. My Dishwasher is less than 2 years old. This repair is the 3rd time a service company has had to fix something on it. I had Canyon State come out and within 10 minutes the technician said that I had a hole in the tub on the dishwasher and it is un-repairable but has a lifetime warranty with Samsung. So I called Home Depot extended service plan back and they said that a different company had to come out to verify the first repairman's findings. AVA sent out "Laman" 2 days later. Laman admitted to me that he doesn't work on dishwashers very often. Then why would this company send Laman into the field?? This guy had no clue what he was doing. Laman had to call his boss and text him pictures throughout the 1 hour and 45 minutes he was here.Then he states that he saw no leak so there is nothing he can do. The first technician stated that there was an advisory notice from Samsung about this problem. When I asked Laman about the same he stated, "I don't know anything about that, you'll have to call Samsung" But this company is contracted with Samsung to do ALL repairs in the valley, and you don't know about advisory notices from Samsung directly?? How anyone gave this company 5 stars is very confusing. AVOID AVOID AVOID. I will be contacting the BBB.
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