I see why this location gets bad reviews now. This is my first one star review I have wrote on yelp.
I came in to find workers talking about how they don't care about their jobs at Starbucks and the only reason they are working here is for the free education. They were so engrossed in their conversation that I had to make my presence known for them to notice that I was there.
The previous week I came in at 9:15 PM, that's 45 minutes before they close, and ordered my girlfriend's favorite drink that I was going to bring back to her. I was told that "I already cleaned the machine that is used to make the drink". Then I replied "But you don't close for another 45 minutes". His response to that was he would have to clean the machine again if he made my drink so he wasn't going to do that. So, I left and went to the location one mile down the road and got my drink there with no issues.
It really seems like many of the individuals working here don't care about their jobs, give continued poor customer service and do as little as possible just so they get free education.
After the continued bad experience here I am going avoid this location and would encourage others to do the same. Just go to the better run locations, like the one that is one mile away.