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  • Ordered 5 pizzas and an order of 24 wings for delivery for a party. We were told it would be 40-45 minutes. Well...an hour and fifteen minutes later my wife called and was told that they had gotten busy unexpectedly and that they were working on it. On the second call they assured us that it was on its way. About an hour and forty minutes after we ordered lukewarm pizzas and ice cold wings finally arrived - yes, not just room temperature wings that had been sitting too long but wings that were so cold that they had to still be refrigerated. The wings were fully cooked, just ice cold. So, do they serve frozen fully cooked wings instead of making them fresh? That would certainly appear to be the case based on what was delivered to us. When my wife called a third time to tell them that the wings were still ice cold they offered a store credit for the price if the wings. Like we are going to go back there again after this experience. If I want frozen wings I can buy them from the freezer section and cook them myself. This was probably the most incompetent pizza order I have experienced. To be fair, my wife and son had eaten there in-store once previously and their experience wasn't as lousy as this one. But to have a house full of people waiting for dinner to arrive tonight - and then for the pizza to be lukewarm and the wings to be ice cold - wasn't fun.
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