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| - I love a great Italian restaurant, and I've been searching for a great one since I moved here to Charlotte. I purchased a Groupon, and decided to hit this place up on a Wednesday night with my partner. I really REALLY love food, and I really wanted to love this place. I don't give many negative reviews, but I was so disappointed in this place.
First thing in the door, the hostess was not terribly welcoming. Our server was a bit snobbish as well. I realize that Dolce is a more expensive place for food, but I felt unwelcome wearing a nice pair of jeans and a nice sweater. Also, the place was only half full, but it was really loud in there. I could barely converse with the person sitting in front of me at our tiny table.
Our food was quite slow to arrive, and when it did, parts of it were only lukewarm. I ordered a salmon special there, and my partner ordered the lobster ravioli special. My fish was cooked well, but it was WAY too salty. I had a zucchini casserole on the side, which was lukewarm. Potato croquettes came with it, which were pretty different from others I've had, and they were pretty good. My partner could not even taste any lobster in the ravioli, and the sauce was too salty as well. Believe me, I LOVE salt, but it was barely palatable with so much on our dishes. I think it might have been the sauces they used.
When dessert arrived, I ordered the tiramisu and my partner ordered the chocolate mousse thing (I can't remember the same, sadly). The mousse was delicious and the texture was perfect. The tiramisu was one of the best I'd ever had - a very strong coffee flavor infused throughout the whole dessert. Dessert is the reason I don't give this place only one star.
When the bill came, our dinners were $16 for the ravioli (about 8 of them in the order, total) and $18 for the salmon, and $7 each for the desserts. I'm so glad I had the Groupon and only had to pay half. Another thing that really irked me was that they added an automatic 18% gratuity to our bill for using the Groupon. I generally tip 20-25% on an order, as a general rule (I've worked in food service, so I try to be very generous). I was pretty insulted that the restaurant assumed that I wouldn't pay a fair tip using the coupon, especially since it did not specify on the Groupon that we would be required to pay automatic gratuity.
Basically, what I have to say is that I'm glad we had the Groupon, because it would not have been worth the $60 total + tip we had to pay. I really wanted to go back on a Tuesday to try their homemade gnocchi, but I don't think I'm willing to put up with bad service and inflated prices. Surely there has to be a better Italian restaurant here in Charlotte. My final word of advice: expensive does not necessarily mean quality, at least in this case.
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