I've been going to Chapman since 2016, so for the last 2 years. I had an extended warranty through AutoNation Chevy Gilbert and due to a visor issue they recommended that I go to Gilbert to save myself $100. This is how nice Chapman Chevy is. Instead of taking the extra hundred dollars they referred me.
Well, cut to 2 months later after the visor was supposed to be fixed at AutoNation Gilbert, along with the bottom bumper on my vehicle. Well the visor wasn't fixed - AT ALL and the bumper wasn't fixed. So I came back to Chapman Chevy who knowing what happened fix the visor and didn't charge me an additional $100. Avoid AutoNation Gilbert's service department at all costs.
Also Chapman Chevrolet is walking distance to a couple of restaurants and they give you a free shuttle to the mall so instead of being abandoned out in Gilbert Arizona with nothing to do you can kill time out in Tempe.