Been here twice the last 2 months and food is always good, never have an issue there. Food is more important to me than anything but the service at Zipps both times was very unimportant to everyone who worked there, at least that's the vibe I got. Walk in and there's empty tables, waiting to be seated and I want to say 3 different employees looked over to me and no urgency or even being acknowledged was ever there, so took about 5 mins to be seated. Then the waitress comes to the show and she looked like she would rather watch paint dry than to be waitressing. Unsure of anything that has to do with the menu when I had questions. Felt like I had to fake a hard attack for her to come over and ask if everything was good because we needed some refills. Overall, food is bomb but I'd rather waiter for my own meal here than to beg for any of these clowns to care about their job.